Account Reinstatement

Account reinstatement is a critical process for Amazon sellers who have experienced the suspension or deactivation of their seller accounts. This process involves identifying the reasons behind the suspension, addressing the underlying issues, and communicating effectively with Amazon to restore account privileges.

Here's a detailed breakdown of how we manage account reinstatement:

1. Thorough Case Analysis

We begin by conducting a comprehensive analysis of your Amazon seller account. This includes:

1. Violation Identification: Reviewing the specific reasons cited by Amazon for the account suspension. These could range from policy violations, performance issues, to customer complaints.

2. Account History Review: Examining the account's performance metrics, customer feedback, and any past issues or warnings.

3. Document Collection: Gathering all relevant documents, including invoices, receipts, shipping records, and any previous correspondence with Amazon.

2. Crafting a Tailored Plan of Action (POA)

Based on the insights from our analysis, we develop a personalized Plan of Action. This involves:

1. Root Cause Identification: Clearly defining the underlying issues that led to the suspension.

2. Corrective Measures: Outlining the steps you have taken or will take to rectify the problems. This might include process changes, additional training, or improving quality controls.

3. Preventative Strategies: Detailing long-term strategies to prevent recurrence of the issues. This demonstrates to Amazon that you are committed to maintaining high standards and compliance.

4. Documentation: Including all necessary supporting documents to substantiate your claims and actions.

3. Submission and Follow-Up

Once the POA is meticulously prepared, we proceed with the following steps:

1. Submitting the Appeal: We submit the appeal to Amazon through the appropriate channels, ensuring that all details are clearly presented.

2. Monitoring Response: Keeping a close watch on the response from Amazon, and being prepared to provide any additional information or clarification as requested.

3. Adaptation: If the initial appeal is not successful, we review Amazon's feedback, make necessary adjustments to the POA, and resubmit. This might involve escalating the issue to higher levels within Amazon's support structure if necessary.

4. Continuous Support and Monitoring

Our support doesn't end with the reinstatement of your account. We offer:

1. Post-Reinstatement Support: Assisting you in implementing the preventative measures outlined in your POA to ensure ongoing compliance.

2. Ongoing Monitoring: Regularly reviewing your account's performance metrics and health indicators to identify and address any potential issues before they lead to suspension.

3. Strategic Advice: Providing ongoing guidance to help you maintain compliance, improve performance, and scale your Amazon business effectively.

Why Choose Us for Account Reinstatement

1. Expertise: Our team consists of former Amazonians with deep insights into Amazon's processes and policies.

2. Personalized Solutions: We tailor our approach to the unique needs and circumstances of your account.

3. Proactive Approach: We focus not only on reinstating your account but also on preventing future issues.

4. Transparent Communication: We keep you informed at every step of the process, ensuring clarity and confidence.

Other Services

ASIN Appeal

Account Assessment

Seller Account Protection